These booking terms and conditions therein, are correct as from April 2013. Please read these carefully before you book. Please note that by making a booking, you agree to be bound by these terms.
1. Booking methods
Course places can be booked by downloading the booking form from the website or booking online via a dedicated page. Where possible, booking forms should be returned to us by email but if this is impossible then the booking form along with payment can be sent to:
Technology To Teach , 153A Dulwich Road Herne Hill, London, SE24 0NG
When we receive your completed online booking form we will send you an invoice for the course fee, for which payment will be due within ten days. Please note that bookings are only confirmed once the course fee has been received. In the event that further bookings are made for which payment has been received, they will take priority over provisional bookings that remain unpaid. Full details of the course venue and times will be sent upon confirmation of a course booking.
2. First Come, First Served
Places will be allocated on a first come, first served basis – subject to receipt of the course fee. In the case of over subscription to a course, a waiting list will operate and when possible and appropriate an additional session may take place.
3. Representatives from the same organisation
We are happy to accept multiple bookings from an organisation. In the event that a representative is unable to attend, an organisation is permitted to send a replacement representative (providing they meet any course eligibility requirements). We will consider exceptions on a case by case basis.
4. Booking Terms
a) Your contract is with the company trading as “Technology To Teach’’. The booking is made by the client named on the pro-forma invoice under ‘client details’. If you require the invoice for payment to be sent to another person within your organisation, please provide a contact name, email address and phone number.
b) Payment is required before the start of a course to reserve your place. Due to the popularity and bespoke nature of our courses we have to reserve places on a first come first served basis or offer specific training courses according to training needs. If payment is not received prior to the start of the course this could result in your place being allocated to another customer.
c) If you wish to cancel your place on a course you must notify ‘Technology To Teach” in writing (you can do this by email to firstname.lastname@example.org. Only when written notification is received does cancellation become effective. Failure to attend a course will be considered a cancellation, as such no refund of course fee will be made.
Cancellation – Administration charges
|More than 60 days before the course||Full Refund|
|Between 59 to 21 days before the course||50% Refund|
|Between 20 days and day of the course||No Refund|
d) Technology To Teach reserves the right, if necessary to make alterations to a previously confirmed training course for reasons including but not limited to illness, adverse weather conditions or insufficient demand for the training course. In such cases Technology To Teach reserve the right to make the necessary changes and the client will be informed as soon as possible. Where feasible, Technology To Teach will offer alternative dates for the training to take place. Technology To Teach will have no other liability for changes to your training course other than those set out in this condition, and no other claim for compensation or expenses will be considered.
e) Technology To Teach reserve the right to remove any delegate as a result of disruptive or inappropriate behavior, such decision being at the sole discretion of the course leader. In such circumstance Technology To Teach will not offer any alternative dates or refunds of monies already paid.
f) Technology To Teach shall under no circumstances be liable for any loss of profit incurred by attending an event. All payment transactions between Technology To Teach and the client are confidential and should not be disclosed to outside parties.
g) If the activity; or sessions within it, are cancelled by Technology To Teach then we will first and foremost seek to re-programme the session with you. If this is not possible, we will return any booking deposit or fee paid.
Important note – events beyond our control.
We will not be liable or responsible for any failure to perform, or delay in performing of any of our obligations, due to events outside of our control (‘Force Majeure Event’). Events beyond our control include: civil disturbances, terrorist activity, industrial disputes, natural and nuclear disasters, fire, epidemics, health risks – epidemic, pandemic, technical problems with transport – impossibility of the use of railways or other means of public transport, your or family illnesses, bereavements, actual or potential weather conditions and any other similar events, non-happening due to the inability of any presenter to deliver the workshop due to illness or injury in circumstances in which he/she cannot be replaced.
Our performance under any contract is deemed to be suspended for the period that the Force Majeure event continues. We will use our reasonable endeavours to find a solution by which our obligation under the contract may be performed despite the Force Majeure event. This means we will postpone the course to another date if this is possible and offer you places at the postponed course.
Technology To Teach reserves the right to amend the Conditions at any point and by notifying affected parties of any such amendment.